Artificial intelligence is all around. Tech giants and startups are cultivating their AI technology to create better ways of living such as riding on driverless cars and making payment by scanning your face. While this lies on the grounds that AI’s practical skills can ultimately replace human labor, one startup believes that AI can be an emotional companion to human.

Shanghai-based startup Emotibot made an AI-powered bot that can complete practical tasks as well as have a conversation with you. Corporates who want more customer interaction are in talk with the company to source their technology to humanize their online customer service.

“If you talk about artificial intelligence trends in China, a lot of people are doing autonomous driving, face recognition and voice recognition,” Kenny Chien, founder and CEO of Emotibot tells TechNode. “Natural language understanding is the hardest, and we are doing that. It means the robot has to understand your intention.

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Eva Yoo

Eva Yoo is Shanghai-based tech writer. Reach her at evayoo@technode.com