Whether it’s a MOOC or a live-streamed tutoring session, the bottleneck for most edutech startups is usually the same: teachers.

“Chat [is] this two-way medium. It’s really well-suited for education,” says David ‘DC’ Collier, the CEO of Rikai Labs, an English education startup based in Shanghai. “You’re chatting with a chatbot and…actually learning at the same time.”

Rikai Labs is using chatbots to boost the scalability of its English education platform. Instead of only interacting with either a computer or a human, like in a one-on-one video session, Rikai Labs implements something called  “Artificial Artificial Intelligence”, which blends the two.

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Eva Xiao

Eva Xiao is a tech reporter based in Shanghai. Contact her at eva.xiao@technode.com or evawxiao (wechat & twitter).