A Weibo user named 美国往事1999 is claiming that one of Apple’s official tech support people illegally stole their personal information. The news is spreading across China’s internet where many are expressing concerns over data security. The user said that the case happened on February 28th, the first day that iCloud services in mainland China being transferred to cloud company in Guizhou, GBCD (Guizhou-Cloud Big Data Industry Development Co., Ltd) under Apple’s partnership with the company.

“On the first day Apple switched from iCloud to cloud company in Guizhou, Apple’s official tech support illegally stole my personal information and data and blackmailed me,” 美国往事1999 wrote and even added a phone recording (Baidu Cloud) of Apple’s Apple technical support consultant threatening the user.

Many are pointing out that 美国往事1999’s account the user’s account wasn’t secure: He didn’t turn on two-step authentication and he didn’t use Hotmail e-mail for many years while his iCloud e-mail was never used.

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Eva Yoo

Eva Yoo is Shanghai-based tech writer. Reach her at evayoo@technode.com