Didi Chuxing is suspending its Hitch service (顺风车) for a week for “rectification”, the company said in a statement shared with TechNode. Didi also released new details regarding the investigation progress:

“Our investigation found out that the driver account belongs to the suspect’s father who has passed the full verification process, criminal background screening, the facial recognition before taking the first order, and other security measures. The suspect borrowed his parent’s account to take orders in violation of terms of our services.”

The company admitted fault on their part saying, “The night safety mechanism was defective. The night mode face recognition was not triggered before the driver took the order.”

Start your free trial now.

Get instant access to all our premium content, archives, newsletters, and online community.

Monthly Membership

Yearly Membership

What you get

Full access to all premium content and our full archives

Members'-only newsletters

Preferential access and discounts to all TechNode events

Direct access to the TechNode newsroom

Start your free trial now.

Get instant access to all our premium content, archives, newsletters, and online community.

Monthly Membership

Yearly Membership

Nicole Jao

Nicole Jao is a reporter based in Beijing. She’s passionate about emerging trends, news, and stories of human interest within the world of technology. Connect with her on Twitter or via email: nicole.jao.iting@gmail.com.