Tencent Games has introduced a new service called “Underage User Game Spending Reminder” (未成年人遊戲消費提醒, our translation) that notifies payment account holders when a suspected underage player’s daily spending reaches RMB 500 or above.

The mechanism is designed to curb out-of-control spending habits among underage players. “After over a year of multiple rounds of research and testing, we have recently launched the ‘underage user game spending reminder’ service. The feature is now in the trial stage,” the company said in a press statement.

According to the company statement, for suspected underage high-spending activity on Tencent-owned games, it will try to “take the initiative to intervene and notify the user to pay attention to the potential underage irrational spending behavior.” Tencent, which claims to be the first gaming company to roll out such feature, has formed a team of over 200 customer service representatives to execute the new services—contacting payment account holders to remind and confirm the payment. On that end, the company said it will continue to work on improving the communication with payment account holders to help parents monitor, guide and manage their children’s game spending behavior.

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Nicole Jao

Nicole Jao is a reporter based in Beijing. She’s passionate about emerging trends, news, and stories of human interest within the world of technology. Connect with her on Twitter or via email: nicole.jao.iting@gmail.com.