Didi Chuxing has announced new plans to grow the size of its in-house customer service team, adding 3000 new positions into the existing team of 5000. On top of the expansion, the company also proposed to give a thousand of those new vacancies to Chinese Communist Party members.

“Under the guidance of the higher Party organization, Didi plans to recruit a thousand Party member customer service representatives, who will be given the priority to be in the Safety and Emergency Customer Service Team to bring their exemplary role into full play,” the ride-hailing firm said in the WeChat post.

Didi Chuxing has been rolling out and trialing a number of new features aiming to enhance passenger safety after two murders in three months. After widespread public outrage, Didi temporarily suspended several night services as it rushed to implement a host of new safety features, including audio recording on Express and Premier trips, a mandatory daily safety test for drivers, and an improved panic button to contact police.

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Nicole Jao

Nicole Jao is a reporter based in Beijing. She’s passionate about emerging trends, news, and stories of human interest within the world of technology. Connect with her on Twitter or via email: nicole.jao.iting@gmail.com.