Tencent is testing real-time clinic services in its WeChat wallet feature and mini-program ecosystem, the latest move for the social and gaming giant as it pushes forward in transforming the public health sector.
Chinese media TMTPost reported on Monday that a mini-program dubbed “Tencent Health” has been undergoing testing on super messaging app WeChat since mid-March. To date, e-health services available to users include online consultations and medication delivery as well as online appointments for offline hospitals. The mini-program is also accessible on WeChat Pay’s interface as an in-app service to users based in Shenzhen.
In a trial conducted by TechNode on Monday afternoon, Zhang, a doctor from Wuhu First People Hospital in the eastern Chinese province of Anhui answered real-time via chat almost immediately after a reporter filed a consultation request about the flu. The doctor asked a total of five questions concerning symptoms, medicines that were being taken, and duration during the 10-minute consultation. The session concluded with the recommendation to continue “taking medicine for one more day to see treatment effects.”
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