This week, translation column China Voices brings TechNode Squared members a unique take on the new retail landscape. TechNode has not independently verified the claims made below.

Convenience stores have given e-commerce giants a choppy ride as they’ve raced to deploy automated “new retail” concepts. Fang Yu, writing at One Billion Customers, argues that they must learn from the real masters of ubiquity: China’s budget snack food chains, which have developed a loosely-managed franchise model that’s allowed them to open ten of thousands of locations across the country.

Fang Yu, One Billion Customers (Shiyi Xiaofeizhe)
Oct 19, 2019

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Heather Mowbray

Heather Mowbray translates economics and social interest stories from her loft in the Beijing hutongs, where she's lived for a decade. She is training to be an interpreter so she can finally interact with...