JD.com and Tencent have reportedly teamed up to collaborate on AI agents, integrating JD.com’s e-commerce and fulfillment capabilities with Tencent’s vast user-facing platforms. According to the report, JD.com’s AI agent has been connected with devices from major manufacturers including Huawei, Oppo, and Honor.
Through Agent-to-Agent (A2A) integration, users can make shopping requests and access product information directly through native AI assistants on their devices, while JD.com’s logistics and service network handles fulfillment and customer support.
Tencent has also been expanding its AI agent efforts. Earlier reports citing Tencent customer service responses said WeChat is working with smartphone makers including Huawei, Honor, Xiaomi, Oppo, and Vivo to introduce A2A assistant capabilities, allowing AI assistants across different platforms to interact and complete tasks on behalf of users. [IThome, in Chinese]