Moonshot AI has temporarily suspended new consumer subscriptions for Kimi after demand for its newly launched Kimi K3 model exceeded expectations and pushed its compute infrastructure close to its limits. In a statement titled To Kimi Users: An Update on Compute Capacity Constraints and Subscription Suspension, the company said user requests in the 48 hours following the Kimi K3 launch had surged far beyond its projections, bringing its existing compute cluster close to maximum capacity.
To preserve service quality for existing subscribers, Moonshot AI said it has suspended new consumer (C-end) subscriptions with immediate effect. The company will dedicate all available computing resources to current subscribers, ensuring their membership benefits and service experience remain unaffected. [TechNode Reporting]