Alibaba has a problem: DingTalk and WeChat Work are basically at feature parity, except for integration with consumer WeChat.
Andrew Schorr is the founder of Grata, a made-for-China live chat solution for WeChat Official Accounts, Mini-Programs, and websites. You can download their latest publication, a comprehensive guide to WeChat Work from their blog.
Alibaba has a problem: DingTalk and WeChat Work are basically at feature parity, except for integration with consumer WeChat.
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