Taobao App Updated with More Ways for Retailers to Interact with Consumers

Taobao app just released a new version. It’s more social.

Two plugins were created that allow for interactive promotions on mobile. One is “Deals for Fans” that helps push promotions to followers; the other is “Lotto Shaker” that users can try their luck by shaking smartphones.

The new version has integrated Wangxin, the voice messaging app for communications between consumers and retailers, so that users can talk to sellers directly — previously they had to follow a retailer’s official account in order to do so. Besides text, the new Taobao app supports voice messages, images and emoticons. Other social elements introduced include “Like” feature.

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