Shanghai FFT, a leading electronic bill presentment & payment (BEPP) platform in China, announced that the company has suspended support for AliPay payment in a bid to guarantee convenient and safe payments on the platform.

FFT started to support AliPay payment since 2009. The platform noted in the statement that they made this decision to avoid the reoccurring traffic jam and server breakdown of FFT’s bill processing system and EBPP platform, which are caused directly by the high-frequency bill inquiries from AliPay. FFT emphasized these inquiries are coming from AliPay rather than its users.

AliPay responded that they cooperates with several platforms and FFT is only one of them. AliPay added users still can pay their bills via other channels.

FFT was sponsored by the Shanghai Government and jointly launched by utilities expenditure presentation units and banks in May 2003 to build one-stop e-bill check and payment service.

FFT provides Shanghai-based households with online inquiry and payment services for living expenses on water, electricity, gas, mobile phone, telephone, broadband and digital television as well as vehicle tolls through computer, telephone, mobile phone and other information terminals. The company is planning to expand its business countrywide.

Emma Lee (Li Xin) was TechNode's e-commerce and new retail reporter until June 2022, when she moved to Sixth Tone to cover technology and consumption. Get in touch with her via lixin@sixthtone.com or Twitter.

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