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Following the success of taxi-hailing app Uber, online services that adopt on-demand model are quickly proliferating in various industries like home service, food delivery, laundry, or even manicure.

Beijing based startup Jdguanjia, an on-demand maintenance platform for consumer electronics, secured nearly 10 million yuan (US$ 1.6 million) of Pre-A financing from China Growth Capital. The previous 1.70 million angel round was received angel investors of Wang Lijie, founder of PreAngel, and Gu Hao, partner of Sinowisdom.

Founded in 2013, Jdguanjia, which means “home appliance butler” in Chinese, offers on-demand after-sales and recycling services to consumer electronics. With most of stuff in Beijing, Jdguanjia provides maintenance services to a variety of smartphone brands include Samsung, Nokia, Apple, Xiaomi, Huawei, ZTE, etc., as well as Apple tablets. According to the company, up to 80% of the user requests can be completed within 24 hours with an average service time of half an hour.

The funding will be injected to expand services both to other home appliance categories such as, air conditioners, micro-wave ovens, PCs, fridges, and other cities like Tianjin and Shanghai.

“Nowadays, each Chinese family has an average of 35 home appliances with the size of after-sales market reaching 300 billion yuan. Of the total amount, the market size for smartphone maintenance service is 10 billion yuan”, said Wang Daoping, a representative from China Growth Capital.

image credit: Jdguanjia

Emma Lee (Li Xin) was TechNode's e-commerce and new retail reporter until June 2022, when she moved to Sixth Tone to cover technology and consumption. Get in touch with her via lixin@sixthtone.com or Twitter.

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