Taobao Life, the local service arm of Alibaba’s e-commerce marketplace Taobao, wheeled out an on-demand laundry platform in conjunction with several washing service providers, including iLanmao, Ganxike, and Laundry Queen (our translation).

With this service, users can schedule a time that is convenient for them to pick up or drop off laundry at their door, by placing an order on a Taobao interface (as shown below). Taobao claims that the platform processed more than 50,000 pieces of laundries in October alone.

To provide a high quality service, the platform works with quality logistics businesses, such as SF Express, according to the company. The clothes will be cleaned in centralized facilities where the entire process is monitored, with each piece of clothes having its own QR code. The laundry will re-done for free if customers are not satisfied with the level of cleaning.

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Emma Lee

Emma Lee is Shanghai-based tech writer, covering startups and tech happenings in China and Asia in general. We are looking for stories related to tech and China. Reach her at lixin@technode.com.