When reporters from Fawan secretly visited one courier center run by STO Express in the New World outlets located in Chongwenmen area, Beijing for the past two weeks, they found that the couriers were unwrapping the parcels to steal food and play with adult toys.

According to their observation, the courier center was unorganized, filled with parcels, and courier men were throwing the parcels which then hits the wall, and falls to the ground. When couriers unload parcels from the car, they will kick the courier boxes with their feet. In addition, the courier will open the damaged parcel, to steal food, and reportedly one courier opened the express delivery of adult toys to play with it in his hand, and then packed it back to the courier box and sealed it.

In response to this report, STO Express issued a statement on its official Weibo account on November 17th. STO Express said that the problems associated with parcels will be fully rectified, and the staffs will be punished and educated, and the person in charge of suspended from their duties to prevent similar acts.

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Eva Yoo

Eva Yoo is Shanghai-based tech writer. Reach her at evayoo@technode.com