JD is very serious about AI and other emerging technologies. The online retailer wants to lead China’s innovations not only in terms of business models but also in technologies.

“Technology underscores many facets of our business. It is a big focus for us, in addition to user experience, logistics, and fintech, among other areas,” Zhang Chen, JD’s CTO, told TechNode.

Over the past few years, we have seen the e-commerce giant weighing its research and development capabilities. Believing in AI as a key component to better user experience, the company has established a joint laboratory with the University of Electronic Science and Technology of China (in Chinese) and has set up an AI center in Guandong Province. A Silicon Valley-based robotics research lab was established in anticipation to bring their expertise back to China. In addition to in-house development, partnerships and acquisitions were also made toward the same goal.

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Emma Lee

Emma Lee is Shanghai-based tech writer, covering startups and tech happenings in China and Asia in general. We are looking for stories related to tech and China. Reach her at lixin@technode.com.