Didi Chuxing announced on Feb 10 that it has set up a “medical support team” in Ningbo. The support team will provide free shuttle services for medical workers at 8 designated hospitals in Ningbo.

 At present, Didi has set up medical support teams in Wuhan, Shanghai, Beijing, Xiamen, and Ningbo, providing services to a total of approximately 17,000 people. Didi said that they are planning to set up medical support teams in other cities in the following days to come.

The following is the full text of the Didi announcement (our translation):

In order to support the Ningbo epidemic prevention and control work effectively, Didi Chuxing formed a “medical support team” in Ningbo yesterday with the support and guidance of the Ningbo Municipal Epidemic Prevention and Control Work Leading Team. According to the announcement, the support team will provide free shuttle services for medical workers at 8 designated hospitals in Ningbo.

According to the guidance of the Ningbo Epidemic Prevention and Control Leading Team, Didi contacted the medical workers of the 8 designated hospitals to meet their travel needs. The establishment of the “medical support team” has received a positive response from the Ningbo Didi driver. The first drivers of the fleet have been equipped with protective equipment and disinfectants. They have started their support services, and are on call 24 hours a day.

As of now, Didi has set up “medical support teams” in Wuhan, Shanghai, Beijing, Xiamen, and Ningbo. It has transported front-line medical workers, covering a total of nearly 17,000 people, free of charge while medical support teams in other cities are being formed. At the same time, in response to the Wuhan government’s call, a medical support team of 1,336 drivers was established in Wuhan. The team is managed by the urban community (chengshi shequ) and is dispatched to local residents free of charge. 

Didi and their medical support teams will take precautions of disinfection and epidemic prevention during the services to fully protect the health and safety of passengers and drivers. Didi also encourages drivers to rest well, wash their hands and nose frequently, and report to the platform in time if they have experienced fever and cough.

Thank you to all medical workers and drivers for your support and professionalism. I hope you will take good care of yourself while fighting the epidemic. 

Didi Chuxing


Editor’s note: This is part of our ongoing Tech for Good series, highlighting how Chinese tech companies are helping fight the impact of the coronavirus. This was originally written by Liu Wenxuan, a writer for our sister site, TechNode Chinese. Read the Chinese version here.

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Suzanne Loo

Based in Shanghai, Suzanne builds and promotes TechNode domestically and globally by designing and implementing online and offline marketing campaigns and events. A Global Studies graduate from St. Lawrence...

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